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Family and Community Services (FACS) supports vulnerable people and families to participate in social and economic life and build stronger communities.
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- Children, families and carers
- Parenting
- Programs, services and support
- Permanency Support Program (PSP)
- For children and young people
- My rights as a child and young person
- Problems at home
- Your mental health and wellbeing
- If you live with a parent experiencing mental illness
- Living in a family with mental health plus drug and alcohol issues
- Feeling and being safe in your home
- What to do when there is violence or abuse
- Support to find a home
- Need legal help?
- Apply for FACS Youth Consult for Change now!
- Protecting our kids
- When a caseworker visits a family
- What to expect when a caseworker visits
- Practice Framework Standards - Family Resource
- Standard 1: Enacting children and young people’s rights
- Standard 2: Culturally safe practice with Aboriginal communities
- Standard 3: Culturally safe practice with diverse communities
- Standard 4: Writing and talking with children and families
- Standard 5: Nurturing the child’s lifelong belonging
- Standard 6: Holistic assessment
- Standard 7: Critical reflection to improve outcomes
- Standard 8: Building relationships that support change
- Standard 9: Learning from critique
- Standard 10: Collaborating as a team around the child
- Standard 11: Leading effective practice
- Key documents and acknowledgements
- How to give feedback
- Language Support
- Assessing risk of harm
- What happens to a child who is not at immediate risk?
- What happens to a child who is at immediate risk of serious harm?
- Programs and services to keep families together
- Legal matters
- Out-of-home care
- ChildStory
- Housing and homelessness
- Help with housing and homelessness
- Ways we can help
- Are you homeless?
- Find a specialist homelessness service
- Domestic and family violence: housing assistance
- Help renting in the private market
- Help with setting up a new private rental
- Help keeping your current private rental
- Access a private rental subsidy through Rent Choice
- How to apply for private rental assistance
- Information for real estate agents and landlords
- Quick guide to lodging a bond loan
- Rent Choice: information for real estate agents and landlords
- Tenancy assistance: information for real estate agents and landlords
- Private rental assistance factsheets in English
- Arabic factsheets
- Simplified Chinese factsheets
- Traditional Chinese factsheets
- Dari factsheets
- Farsi factsheets
- Vietnamese factsheets
- English factsheets
- Private rental advice
- Social housing
- Renting affordable housing
- Help for Aboriginal people to buy a home
- Eligibility for housing assistance
- Applying for housing assistance
- Housing Pathways
- Apply for housing assistance
- Apply for Rentstart Bond Loan
- Applying over the phone
- Choose where you want to live
- View or change your housing assistance application
- Keeping your housing assistance application active
- NSW Housing Register
- Expected waiting times
- Social housing waiting list data
- Appeal online
- Choice Based Letting pilot – Inner City (Sydney)
- Tenancy forms
- Ways we can help
- Find a housing office
- Aboriginal housing
- Housing for Aboriginal people
- Assistance for Aboriginal people aged 55+
- Confirmation of Aboriginality
- Aboriginal Housing Office rent: Commonwealth Rent Assistance
- Recognition as a tenant: Aboriginal households
- Resources for Aboriginal Housing help
- Aboriginal Students Traineeship Program
- Aboriginal recruitment
- Aboriginal Mentoring Program
- Help for Aboriginal people to buy a home
- Living in social housing
- Rights and responsibilities
- Antisocial behaviour in public housing
- Appeals and reviewing decisions
- Being away from your home
- Changes to your household
- Changes to your tenancy: tenant factsheet
- DCJ Housing's obligations
- Fixed term leases and lease review
- Garden maintenance
- Get involved
- Income Confirmation Scheme
- Informing DCJ of changes
- Neighbours
- NSW Civil and Administrative Tribunal
- Pets
- Privacy and personal information notification
- Running a business from home
- Signing a tenancy agreement
- Smoke free areas
- 2022 Tenant Amnesty
- Tenant's rights and responsibilities
- Virtual Client Service Visits
- Paying rent and other charges
- Repairs, modifications and maintenance to a property
- Access to properties
- Centralised Gas Hot Water System Reimbursement Scheme
- eRepair
- Home modification request
- Maintenance and home alterations
- Making alterations to a property
- Modifications for people with disabilities or the elderly
- Occupational therapist assessment overview
- Painting
- Pay TV
- Requesting maintenance and reporting problems
- Swimming pools in public housing properties
- Tenant Experience Dashboard
- Help for job seekers and students
- Move, swap or transfer housing
- Health, safety and savings at home
- Asbestos
- Fire safety and smoke alarms
- Fire Safety Program
- Food and family expenses
- Gardening, waste and recycling
- Lead paint
- Reducing your water and energy bills
- Solar hot water systems
- Treating mould in your home
- Unwanted household items
- Support for older people and adults with disability
- Protecting older people and adults with a disability from abuse
- Management Transfer Program
- Community housing tenants
- Headleasing Guidelines
- Visiting your home
- Rights and responsibilities
- Housing Reforms
- Closing the Gap
- Future Directions for Social Housing
- About Future Directions
- Future Directions Initiatives
- Management Transfer Program
- Communities Plus
- Antisocial behaviour
- DCJ Housing rental bonds
- Final IPART report and NSW Goverment response
- Foyer
- Millers Point
- Place Plan Program – a Future Directions initiative
- Social Housing Community Improvement Fund (SHCIF)
- Social and Affordable Housing Fund (SAHF)
- Partner with the NSW Government
- Resident Rights Consultation
- NSW Homelessness Strategy 2018 - 2023
- Overview
- Prevention and early intervention
- Effective supports and responses
- An integrated person-centred service system
- How we got here
- Government's priority to reduce street homelessness
- Housing and Mental Health Agreement 2022 (HMHA 22)
- Evaluations
- Assertive outreach
- Street count
- Working with our partners
- Youth Initiatives in Housing and Homelessness
- Tenancy Hub
- Help with housing and homelessness
- For service providers
- Working with us
- How we procure and work with you
- Pricing, procuring and contracting human services
- Charter for working with contracted service providers
- Aboriginal Community-Controlled Organisations
- Applying for a Statement of Service
- Authorised signatories for DCJ contracts and other legal documents
- Electronic signatures for human services contracts
- Glossary for funded contract management
- Human Services Agreement (HSA)
- Our contract management policies and resources
- A–Z policies, guides, fact sheets and forms
- About the Funded Contract Management Framework
- Annual accountability
- Contracting issues and complaints
- Making contracting complaints to us
- How we handle contracting complaints
- Resolving contracting complaints — responsibilities of funded service providers
- How to notify and make allegations of serious wrongdoing and misconduct and how we deal with them
- Protecting whistleblowers — responsibilities of contracted service providers
- Contract variations
- DCJ interest in service provider working arrangements
- Joint working arrangements
- Key contract management roles and their responsibilities
- Managing secure information and notifying us of information or data security incidents
- Mergers, acquisitions and amalgamations
- Subcontracting
- Unspent funds
- Access to our shared portals
- Partnering Newsletter
- Other resources
- Support and training
- How we procure and work with you
- Deliver services to children and families
- Deliver the Permanency Support Program (PSP)
- Change Together
- OOHC services
- NSW Interagency Guidelines for Practitioners
- Introduction and overview
- Secretary’s foreword
- Child wellbeing and protection laws in NSW
- Prevention and early intervention
- Working with children and families
- Information sharing for service coordination
- Understanding roles and responsibilities in the sector
- Reporting and responding to child wellbeing and safety concerns
- Assessing wellbeing, safety and risk
- Courts involving children and young people
- Glossary
- Alternative Care Arrangements
- Deliver housing services
- Community housing providers
- Affordable rental housing resources
- Contractor Portal
- Assisted boarding houses
- What is an assisted boarding house?
- General boarding houses and residents with additional needs
- NDIS and assisted boarding house residents under the age of 65
- My Aged Care and assisted boarding house residents aged 65 years and over
- Screening Tool for Entry to Assisted Boarding Houses
- Assisted boarding house policies and guidelines
- Assisted boarding houses feedback or complaints
- Deliver homelessness services
- Work with Aboriginal communities
- Deliver community and sector assistance
- Working with us
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Last updated: 27 May 2022